What are your hours of operation?
We are open Monday through Friday from 8:00 AM to 5:00 PM.
Other than my pet, what do I need to bring with me to the consultation?
If your veterinarian hasn’t already provided us with the referral information, you will need to bring pertinent history, medical records, radiographs, and recent blood and or laboratory results from your veterinarian.
How much time should I plan for the consultation?
The consultation is usually 45 minutes in length. During that time, the doctor will review your pet’s history, perform a physical examination and, if surgery is indicated, discuss your pet’s treatment or surgical options with you.
What days are consultations seen?
Consultations are scheduled on Monday, Wednesday, and Friday mornings. Also, a limited number of consultations are available on those afternoons. Emergency appointments are scheduled as necessary.
Do you have consultations on Saturdays?
We do not see consultations on Saturdays unless they are of an urgent nature.
What is a “Diplomate”?
A Diplomate is a veterinarian who is certified as a specialist in a particular discipline by one of the twenty veterinary specialty organizations recognized by the American Veterinary Medical Association. More information on veterinary specialties can be found at www.avma.org
What does it mean to be “Board Certified”?
This is the title given to those veterinarians who have completed a residency program in a specific specialty, passed a comprehensive examination and are members of an AVMA recognized veterinary specialty. Dr. Howard is board certified by the American College of Veterinary Surgeons.
What do you offer for payment plans?
We offer Care Credit which, following pre-approval, has “no interest” payment plans available for clients, as well as an extended payment plan at a fixed interest rate equal to, or lower than, most major credit cards. We also accept MasterCard, Visa and Discover.
If my pet does need surgery, when will it be scheduled?
Elective procedures are usually performed the day following the consultation if compatible with the clients’ schedule, or at their earliest convenience. Often minor procedures are performed following the consultation and discharged later in the day. Emergency cases are admitted immediately and are given priority over scheduled surgeries.
Why is it necessary that my pet be admitted in the morning if surgery is not scheduled until later in the day?
We prefer that all patients scheduled for surgery arrive between 8:00 AM and 8:30 AM on the day of surgery for pre-anesthetic patient assessment, required pre-anesthetic blood work, and catheter placement, and to review the appropriate anesthetic protocol.
How long will my pet be hospitalized is surgery is performed?
The length of hospitalization varies depending upon the procedure that was performed. The doctor will perform a daily assessment and will determine when your pet should be discharged. Many animals are discharged the day following surgery.
Is the building staffed 24 hours?
We are not staffed during the night; however, if a patient requires overnight care, arrangements can be made to have a staff veterinary technician present throughout the night for an additional fee. The doctor is called into the hospital when indicated.
Do I need to have a referral from my primary care veterinarian?
Since you already have an established relationship with your veterinarian, our preference is to have your veterinarian refer you and your pet to us. Your veterinarian may have already examined your pet, completed preliminary diagnostics, and discussed treatment options with you. When this is not possible, we ask that you call our office so that we can advise you.
Can I bring my pet’s own bed and toys?
You certainly may bring something that has the scent of home on it (a t-shirt, small blanket) or your pet’s favorite toy, but please be aware that VVSC will not be responsible for soiled, damaged, or non-returned items.
Do I need to bring my pet’s food?
Unless your pet is already on a specialized diet to address food allergies or a medical condition, it is not necessary to bring food as VVSC has a variety of nutritionally balanced, dried and canned foods for our hospitalized patients.
Can my primary veterinarian do the suture or staple removal, re-check appointments, or post- surgical radiographs?
While we understand many clients have traveled lengthy distances for their pet’s surgery, we would prefer to see your pet for any follow up visits. In some cases, your primary care veterinarian may not be familiar with the surgical procedure that was performed or be comfortable in assessing the post-surgical patient. We will work closely with your primary care veterinarian to ensure complete patient care during the postoperative period.
Do you vaccinate and spay or neuter pets?
As a specialized, surgical referral practice, VVSC does not offer routine care that is generally provided by your veterinarian, such as immunizations, wellness, or other preventative care. We do not routinely perform spays or neuters unless requested to do so by your primary care veterinarian.